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Shipping Policy

Thank you for choosing Missie CoCo’s online store for your shopping needs. We want to inform you that we utilize Australia Post as our trusted shipping partner. Once your package is securely handed over to Australia Post and has been scanned into their system, responsibility for its whereabouts and safe delivery transfers to Australia Post.

At Missie CoCo, we take great care to ensure that your orders are packed and handed off to Australia Post in a timely manner. We understand the importance of receiving your packages promptly and intact. However, please be aware that any delivery issues or concerns that may arise after the package has been handed over to Australia Post should be directed to their customer service team.

Rest assured, our dedicated customer support team is always here to assist you and provide any necessary information during the process.

Thank you for entrusting Missie CoCo with your online shopping, and we look forward to serving you with the utmost care and attention to ensure a smooth delivery experience.

IMPORTANT CONSUMER WARNING

IMPORTANT CONSUMER WARNING

Please be aware that if you purchase from a company not listed as authorised, the product(s) may be diluted, heat damaged, expired or counterfeit. They may not be safe to use or perform as tested and INNOVATIVE SKINCARE® will not take any responsibility for related problems or dissatisfaction. The websites listed below claim to sell authentic iS CLINICAL® products, but have no relationship with iS Clinical and are NOT authorised retailers:

  1. cosmeticsnow.com.au
  2. catch.com.au
  3. strawberrynet.com
  4. mydeal.com.au
  5. thebeautyclub.com.au
  6. getprice.com.au
  7. amazon.com.au
  8. fishpond.com.au
  9. senseonline.com.au
  10. ebay.com.au